GW2PAO not booting

pizzapunt
Guest

GW2PAO not booting Jul 7, 2015 9:44:28 GMT

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Post by pizzapunt on Jul 7, 2015 9:44:28 GMT

Aerodin Administrator Developer Posts: 276	GW2PAO not booting Jul 7, 2015 11:07:48 GMT via mobile Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Aerodin on Jul 7, 2015 11:07:48 GMT Hmm sorry you're having trouble getting it to run! Unfortunately, your posted logs don't show any errors. Are there any other log files available? If so, can you post them using a site like pastebin.com?

datedsandwich
New Member

Posts: 3

GW2PAO not booting Jul 7, 2015 11:54:24 GMT

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Post by datedsandwich on Jul 7, 2015 11:54:24 GMT

Aerodin Administrator Developer Posts: 276	GW2PAO not booting Jul 7, 2015 21:33:12 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Aerodin on Jul 7, 2015 21:33:12 GMT Hmm... which package of the PAO did you download? Installer, zip, or no-browser zip? If installer, did you install with the browser or without it?

pizzapunt
Guest

GW2PAO not booting Jul 7, 2015 21:34:39 GMT via mobile

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Post by pizzapunt on Jul 7, 2015 21:34:39 GMT

Jul 7, 2015 21:33:12 GMT Aerodin said:

Hmm... which package of the PAO did you download? Installer, zip, or no-browser zip? If installer, did you install with the browser or without it?

I have tried the installer with browser and both of the zipped packages.

pizzapunt
Guest

GW2PAO not booting Jul 7, 2015 21:35:13 GMT via mobile

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Post by pizzapunt on Jul 7, 2015 21:35:13 GMT

Jul 7, 2015 21:33:12 GMT Aerodin said:

Hmm... which package of the PAO did you download? Installer, zip, or no-browser zip? If installer, did you install with the browser or without it?

I have tried the installer with browser and both of the zipped packages.

Lucky Kits Guest	GW2PAO not booting Jul 7, 2015 23:21:12 GMT Quote Select Post Deselect Post Link to Post Back to Top Post by Lucky Kits on Jul 7, 2015 23:21:12 GMT I am having the same issue though I am not really tech savvy and have no idea how to post logs. Just though I would post this to emphasize others are having the same issue.

pizzapunt
Guest

GW2PAO not booting Jul 7, 2015 23:37:36 GMT via mobile

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Post by pizzapunt on Jul 7, 2015 23:37:36 GMT

Jul 7, 2015 11:07:48 GMT Aerodin said:

Hmm sorry you're having trouble getting it to run! Unfortunately, your posted logs don't show any errors. Are there any other log files available? If so, can you post them using a site like pastebin.com?

I'll try to get some otherlogs as soon as possible.

Aerodin Administrator Developer Posts: 276	GW2PAO not booting Jul 8, 2015 0:02:42 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Aerodin on Jul 8, 2015 0:02:42 GMT Do any messages appear when the program closes? Any indication that it crashed, or does it just straight-up exit?

pizzapunt
Guest

GW2PAO not booting Jul 8, 2015 8:04:09 GMT

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Post by pizzapunt on Jul 8, 2015 8:04:09 GMT

Jul 8, 2015 0:02:42 GMT Aerodin said:

Do any messages appear when the program closes? Any indication that it crashed, or does it just straight-up exit?

Nope, no errors apears, it just straight-up exits. I hardly have time to see the icon apear. I don't get any other logs. I'm sorry but this is all I go. I can however post my specs.

Processor Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz

Manufacturer Intel

Speed 3.5 GHz

Number of Cores 4

Video Card NVIDIA GeForce GTX 780

Manufacturer NVIDIA

Chipset GeForce GTX 780

Dedicated Memory 3.0 GB

Total Memory 4.0 GB

Memory 8.2 GB

Operating System Microsoft Windows 8 (build 9200), 64-bit

Service Pack 0

Size 64 Bit

Edition Basic

Display Maximum Resolution 1920 x 1080

DVD ASUS DRW-24F1ST a

CD ASUS DRW-24F1ST a

Drive 1

Size 1.8 TB

Free 1.5 TB

Drive 2

Size 232.5 GB

Free 82.5 GB

datedsandwich
New Member

Posts: 3

GW2PAO not booting Jul 8, 2015 11:48:03 GMT

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Post by datedsandwich on Jul 8, 2015 11:48:03 GMT

Installer here, i'll try just the zip and see if it works. It's a very strange problem, as it was working fine just days ago. There is no indication that it has crashed, it just doesn't open. The process goes from the Task manager also

pizzapunt
Guest

GW2PAO not booting Jul 8, 2015 22:05:30 GMT via mobile

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Post by pizzapunt on Jul 8, 2015 22:05:30 GMT

Jul 8, 2015 11:48:03 GMT datedsandwich said:

Installer here, i'll try just the zip and see if it works. It's a very strange problem, as it was working fine just days ago. There is no indication that it has crashed, it just doesn't open. The process goes from the Task manager also

I think we have the exact same problem. This is exactly what happens when I try to run it.

Aerodin
Administrator

Developer

Posts: 276

GW2PAO not booting Jul 8, 2015 23:46:54 GMT

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Post by Aerodin on Jul 8, 2015 23:46:54 GMT

Hmmm I'm starting to develop some theories as to what is going on... some questions:

Can you confirm that the PAO is not already running? I know this sounds silly, but can you check in Task Manager that there are no instances of GW2PAO.exe?

Does the problem persist after you reboot your machine?

Did the program crash just before you started observing the issue?

A little explanation - the PAO is coded such that only 1 instance of the application can be started at a time. If an instance of the PAO is detected as already running, the new instance started will immediately exit. Testing on my machine, it appears that this results in the sort of logs both of you have posted - it looks like the application just exits without any reason. If for some reason the initial application got into a weird state, I could see this causing the behavior you both are observing. If this is the issue, restarting your PC should fix it (annoying, I know). I'll continue to look into possible causes for this, but the answers to the above questions will be very helpful.

pizzapunt
Guest

GW2PAO not booting Jul 9, 2015 17:50:21 GMT

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Post by pizzapunt on Jul 9, 2015 17:50:21 GMT

Jul 8, 2015 23:46:54 GMT Aerodin said:

Hmmm I'm starting to develop some theories as to what is going on... some questions:

Can you confirm that the PAO is not already running? I know this sounds silly, but can you check in Task Manager that there are no instances of GW2PAO.exe?

Does the problem persist after you reboot your machine?

Did the program crash just before you started observing the issue?

A little explanation - the PAO is coded such that only 1 instance of the application can be started at a time. If an instance of the PAO is detected as already running, the new instance started will immediately exit. Testing on my machine, it appears that this results in the sort of logs both of you have posted - it looks like the application just exits without any reason. If for some reason the initial application got into a weird state, I could see this causing the behavior you both are observing. If this is the issue, restarting your PC should fix it (annoying, I know). I'll continue to look into possible causes for this, but the answers to the above questions will be very helpful.

1. Yes, it's not running. When I start it it also just disapears.
2. Yes, the problem persists after a reboot.
3. I have never run the program before. I made this thread the day I found this overlay because it was not working.

Aerodin
Administrator

Developer

Posts: 276

GW2PAO not booting Jul 9, 2015 22:03:34 GMT

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Post by Aerodin on Jul 9, 2015 22:03:34 GMT

Jul 9, 2015 17:50:21 GMT pizzapunt said:

1. Yes, it's not running. When I start it it also just disapears.
2. Yes, the problem persists after a reboot.
3. I have never run the program before. I made this thread the day I found this overlay because it was not working.

Hmmmm that is very odd. If you don't mind, I'm going to create a small custom build with the single-instance code taken out. Hopefully that fixes it for you. Also, thank you for being patient with me regarding this, especially given that you are a new user

.

Aerodin Administrator Developer Posts: 276	GW2PAO not booting Jul 9, 2015 22:09:06 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Aerodin on Jul 9, 2015 22:09:06 GMT Build created. You can get it here: drive.google.com/file/d/0B9lTcWCmhfIlWmp2bWl0NkJPWDg/view?usp=sharing This is the no-browser version of the program (quickest thing for me to build, smallest to download). Hopefully this does it!
	Last Edit: Jul 9, 2015 22:09:56 GMT by Aerodin

Lucky Kits Guest	GW2PAO not booting Jul 10, 2015 7:06:12 GMT Quote Select Post Deselect Post Link to Post Back to Top Post by Lucky Kits on Jul 10, 2015 7:06:12 GMT This worked for me and oddly enough I had the same specs as pizzapunt.

pizzapunt
Guest

GW2PAO not booting Jul 10, 2015 17:05:16 GMT

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Post by pizzapunt on Jul 10, 2015 17:05:16 GMT

Jul 9, 2015 22:09:06 GMT Aerodin said:

Build created. You can get it here:
drive.google.com/file/d/0B9lTcWCmhfIlWmp2bWl0NkJPWDg/view?usp=sharing

This is the no-browser version of the program (quickest thing for me to build, smallest to download). Hopefully this does it!

It's working for me now. I would like a version with a browser though but at least the non browser version is working.

Mogilka Guest	GW2PAO not booting Jul 11, 2015 0:51:50 GMT Quote Select Post Deselect Post Link to Post Back to Top Post by Mogilka on Jul 11, 2015 0:51:50 GMT I had the same issue and the provided build is working for me now. I guess the issue is with the browser. PAO3.2 loaded for me yesterday though right after i downloaded it, but not since.

datedsandwich New Member Posts: 3	GW2PAO not booting Jul 11, 2015 13:43:08 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by datedsandwich on Jul 11, 2015 13:43:08 GMT Custom build works for me

Post by pizzapunt on Jul 7, 2015 9:44:28 GMT

Post by Aerodin on Jul 7, 2015 11:07:48 GMT

Post by datedsandwich on Jul 7, 2015 11:54:24 GMT

Post by Aerodin on Jul 7, 2015 21:33:12 GMT

Post by pizzapunt on Jul 7, 2015 21:34:39 GMT

Post by pizzapunt on Jul 7, 2015 21:35:13 GMT

Post by Lucky Kits on Jul 7, 2015 23:21:12 GMT

Post by pizzapunt on Jul 7, 2015 23:37:36 GMT

Post by Aerodin on Jul 8, 2015 0:02:42 GMT

Post by pizzapunt on Jul 8, 2015 8:04:09 GMT

Post by datedsandwich on Jul 8, 2015 11:48:03 GMT

Post by pizzapunt on Jul 8, 2015 22:05:30 GMT

Post by Aerodin on Jul 8, 2015 23:46:54 GMT

Post by pizzapunt on Jul 9, 2015 17:50:21 GMT

Post by Aerodin on Jul 9, 2015 22:03:34 GMT

Post by Aerodin on Jul 9, 2015 22:09:06 GMT

Post by Lucky Kits on Jul 10, 2015 7:06:12 GMT

Post by pizzapunt on Jul 10, 2015 17:05:16 GMT

Post by Mogilka on Jul 11, 2015 0:51:50 GMT

Post by datedsandwich on Jul 11, 2015 13:43:08 GMT