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Post by pacman110 on Oct 5, 2015 21:00:30 GMT
Hello, I installed this amazing tool and at the start it was working perfectly. Then, after changing the Client-Language from englisch to german the browser stopped staying on top of the client. It always fades into the background. Things I tested till now: - changing the client language back to englisch - repairing the gameclient via "-repair"-command The thing is, it seems really random. I got it working twice since the problem occurred. But as soon as I closed and reopened the browser it was behind gw2 again. Everything else is working fine btw. I'm really lost here and would greatly appreciate any kind of help
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Post by Aerodin on Oct 5, 2015 22:05:32 GMT
Hmm I can't seem to reproduce this. Are you by any chance running the GW2 client as administrator? Are you using GemFX, SweetFX, or any other shader injection tool like that? The PAO app does run into problems like this if the GW2 client is running as administrator, which is often the case if the game client installs a patch or if the user is running a shader injection tool.
If that's the problem, you can fix the issue by running the PAO as administrator.
If you still have the problem, posting some logs might help me figure out what's going on.
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Post by pacman110 on Oct 5, 2015 22:12:54 GMT
Thanks for the fast answer. It's really strange. Iam not running any kind of sweet, gem-fx etc. launching PAO as administrator also doesn't seem to help.
This is the current log after replicating the issue a few times:
2015-10-06 00:07:58.0116|INFO|GW2PAO.App|1|Application starting - GW2PAO - 3.5.5744.31293 - 3.5.5744.31293 - 3.5.5744.31293
2015-10-06 00:07:58.0336|INFO|GW2PAO.Utility.UpdateChecker|4|Checking for new version
2015-10-06 00:07:58.2954|INFO|GW2PAO.Utility.UpdateChecker|4|No new version available
2015-10-06 00:07:58.4525|INFO|GW2PAO.API.Services.SystemService|1|Creating System Service
2015-10-06 00:07:58.4525|INFO|GW2PAO.API.Services.SystemService|1|Resolution detected as 3440x1440
2015-10-06 00:07:58.4715|INFO|GW2PAO.API.Services.PlayerService|1|Creating PlayerService
2015-10-06 00:07:58.6572|INFO|GW2PAO.Data.UserData.UserData`1|1|Settings successfully loaded
2015-10-06 00:07:58.6572|INFO|GW2PAO.Modules.Events.EventsUserData|1|Enabling auto save
2015-10-06 00:07:58.6942|INFO|GW2PAO.Data.UserData.UserData`1|1|Settings successfully loaded
2015-10-06 00:07:58.7047|INFO|GW2PAO.Modules.WvW.WvWUserData|1|Enabling auto save
2015-10-06 00:07:58.7458|INFO|GW2PAO.Data.UserData.UserData`1|1|Settings successfully loaded
2015-10-06 00:07:58.7458|INFO|GW2PAO.Modules.Commerce.CommerceUserData|1|Enabling auto save
2015-10-06 00:07:58.7538|INFO|GW2PAO.ViewModels.ShellViewModel|1|Program startup complete
2015-10-06 00:07:58.9205|INFO|GW2PAO.Data.UserData.UserData`1|1|Settings successfully loaded
2015-10-06 00:07:58.9205|INFO|GW2PAO.Modules.ZoneCompletion.ZoneCompletionUserData|1|Enabling auto save
2015-10-06 00:07:58.9245|INFO|GW2PAO.Modules.ZoneCompletion.ZoneCompletionController|1|Zone Completion Controller initialized
2015-10-06 00:07:58.9895|INFO|GW2PAO.Modules.WvW.WvWController|1|WvW Controller initialized
2015-10-06 00:07:59.0020|INFO|GW2PAO.API.Services.WvWService|15|Loading worlds via API
2015-10-06 00:07:59.1882|INFO|GW2PAO.Data.UserData.UserData`1|1|Settings successfully loaded
2015-10-06 00:07:59.1902|INFO|GW2PAO.Modules.Tasks.TasksUserData|1|Enabling auto save
2015-10-06 00:07:59.1902|INFO|GW2PAO.Modules.Tasks.TasksController|1|Initializing all loaded player tasks
2015-10-06 00:07:59.1902|INFO|GW2PAO.Modules.Tasks.TasksController|1|Player Tasks Controller initialized
2015-10-06 00:07:59.1902|INFO|GW2PAO.API.Services.WvWService|15|Loading Objectives Table
2015-10-06 00:07:59.2092|INFO|GW2PAO.API.Services.EventsService|1|Loading Event Time Table
2015-10-06 00:07:59.2523|INFO|GW2PAO.Modules.Events.EventsController|1|Event Tracker Controller initialized
2015-10-06 00:07:59.2523|INFO|GW2PAO.Modules.Events.EventsController|6|Displaying notification for "Zerschmetterer"
2015-10-06 00:07:59.3283|INFO|GW2PAO.Data.UserData.UserData`1|1|Settings successfully loaded
2015-10-06 00:07:59.3303|INFO|GW2PAO.Modules.Dungeons.DungeonsUserData|1|Enabling auto save
2015-10-06 00:07:59.3303|INFO|GW2PAO.API.Services.DungeonsService|1|Loading Dungeons Table
2015-10-06 00:07:59.3504|INFO|GW2PAO.Modules.Dungeons.DungeonsController|1|Dungeons Controller initialized
2015-10-06 00:07:59.3649|INFO|GW2PAO.API.Services.CommerceService|1|Loading items database file
2015-10-06 00:07:59.5921|INFO|GW2PAO.Modules.Commerce.CommerceController|1|Commerce Controller initialized
2015-10-06 00:08:00.6947|INFO|GW2PAO.Modules.WvW.WvWController|15|Match change detected: new matchID = 1-1
2015-10-06 00:08:02.4443|INFO|GW2PAO.Modules.Dungeons.DungeonsController|7|Map change detected - Previous: 0 - New: 91
2015-10-06 00:08:03.0054|INFO|GW2PAO.Modules.ZoneCompletion.ZoneCompletionController|18|Map/Character change detected, resetting zone events. New MapID = 91 | Character Name =
2015-10-06 00:08:05.8021|INFO|GW2PAO.Modules.ZoneCompletion.ZoneCompletionController|18|New Zone Name = Der Hain
2015-10-06 00:08:33.2095|INFO|GW2PAO.Modules.WvW.WvWController|1|RedBorderlands - Etheron-Hügel: Schwarztor -> Yakbiegung
2015-10-06 00:08:59.7889|INFO|GW2PAO.Modules.WvW.WvWController|1|EternalBattlegrounds - Pangloss-Anhöhe: Yakbiegung -> Jade-Steinbruch
2015-10-06 00:09:07.0514|INFO|GW2PAO.Modules.WvW.WvWController|1|RedBorderlands - Aufstieg des Schnitzers: N/A -> Schwarztor
2015-10-06 00:09:09.2410|INFO|GW2PAO.Modules.WvW.WvWController|1|RedBorderlands - Obstgarten-Aussichtspunkt: Yakbiegung -> N/A
2015-10-06 00:09:24.9915|INFO|GW2PAO.Data.UserData.UserData`1|6|Settings successfully loaded
2015-10-06 00:09:24.9915|INFO|GW2PAO.Modules.Teamspeak.TeamspeakUserData|6|Enabling auto save
2015-10-06 00:09:25.0020|INFO|GW2PAO.App|6|Program shutting down
2015-10-06 00:09:25.2682|INFO|GW2PAO.App|1|Application starting - GW2PAO - 3.5.5744.31293 - 3.5.5744.31293 - 3.5.5744.31293
2015-10-06 00:09:25.2867|INFO|GW2PAO.Utility.UpdateChecker|4|Checking for new version
2015-10-06 00:09:25.4439|INFO|GW2PAO.Utility.UpdateChecker|4|No new version available
2015-10-06 00:09:25.7317|INFO|GW2PAO.API.Services.SystemService|1|Creating System Service
2015-10-06 00:09:25.7317|INFO|GW2PAO.API.Services.SystemService|1|Resolution detected as 3440x1440
2015-10-06 00:09:25.7457|INFO|GW2PAO.API.Services.PlayerService|1|Creating PlayerService
2015-10-06 00:09:25.9389|INFO|GW2PAO.Data.UserData.UserData`1|1|Settings successfully loaded
2015-10-06 00:09:25.9389|INFO|GW2PAO.Modules.Events.EventsUserData|1|Enabling auto save
2015-10-06 00:09:25.9864|INFO|GW2PAO.Data.UserData.UserData`1|1|Settings successfully loaded
2015-10-06 00:09:25.9864|INFO|GW2PAO.Modules.WvW.WvWUserData|1|Enabling auto save
2015-10-06 00:09:26.0430|INFO|GW2PAO.Data.UserData.UserData`1|1|Settings successfully loaded
2015-10-06 00:09:26.0430|INFO|GW2PAO.Modules.Commerce.CommerceUserData|1|Enabling auto save
2015-10-06 00:09:26.0520|INFO|GW2PAO.ViewModels.ShellViewModel|1|Program startup complete
2015-10-06 00:09:26.2276|INFO|GW2PAO.Data.UserData.UserData`1|1|Settings successfully loaded
2015-10-06 00:09:26.2276|INFO|GW2PAO.Modules.ZoneCompletion.ZoneCompletionUserData|1|Enabling auto save
2015-10-06 00:09:26.2276|INFO|GW2PAO.Modules.ZoneCompletion.ZoneCompletionController|1|Zone Completion Controller initialized
2015-10-06 00:09:26.2822|INFO|GW2PAO.Modules.WvW.WvWController|1|WvW Controller initialized
2015-10-06 00:09:26.3037|INFO|GW2PAO.Modules.ZoneCompletion.ZoneCompletionController|13|Map/Character change detected, resetting zone events. New MapID = 91 | Character Name =
2015-10-06 00:09:26.3137|INFO|GW2PAO.API.Services.WvWService|14|Loading worlds via API
2015-10-06 00:09:26.4624|INFO|GW2PAO.API.Services.WvWService|14|Loading Objectives Table
2015-10-06 00:09:26.4959|INFO|GW2PAO.Data.UserData.UserData`1|1|Settings successfully loaded
2015-10-06 00:09:26.4959|INFO|GW2PAO.Modules.Tasks.TasksUserData|1|Enabling auto save
2015-10-06 00:09:26.5009|INFO|GW2PAO.Modules.Tasks.TasksController|1|Initializing all loaded player tasks
2015-10-06 00:09:26.5009|INFO|GW2PAO.Modules.Tasks.TasksController|1|Player Tasks Controller initialized
2015-10-06 00:09:26.5299|INFO|GW2PAO.API.Services.EventsService|1|Loading Event Time Table
2015-10-06 00:09:26.5975|INFO|GW2PAO.Modules.Events.EventsController|1|Event Tracker Controller initialized
2015-10-06 00:09:26.6716|INFO|GW2PAO.Data.UserData.UserData`1|1|Settings successfully loaded
2015-10-06 00:09:26.6741|INFO|GW2PAO.Modules.Dungeons.DungeonsUserData|1|Enabling auto save
2015-10-06 00:09:26.6741|INFO|GW2PAO.API.Services.DungeonsService|1|Loading Dungeons Table
2015-10-06 00:09:26.6951|INFO|GW2PAO.Modules.Dungeons.DungeonsController|1|Dungeons Controller initialized
2015-10-06 00:09:26.6951|INFO|GW2PAO.Modules.Dungeons.DungeonsController|16|Map change detected - Previous: 0 - New: 91
2015-10-06 00:09:26.7056|INFO|GW2PAO.API.Services.CommerceService|1|Loading items database file
2015-10-06 00:09:26.9008|INFO|GW2PAO.Modules.Commerce.CommerceController|1|Commerce Controller initialized
2015-10-06 00:09:27.8302|INFO|GW2PAO.Modules.WvW.WvWController|14|Match change detected: new matchID = 1-1
2015-10-06 00:09:30.0193|INFO|GW2PAO.Modules.ZoneCompletion.ZoneCompletionController|13|New Zone Name = The Grove
2015-10-06 00:09:42.2373|INFO|GW2PAO.Modules.WvW.WvWController|1|RedBorderlands - Battle's Hollow: Yak's Bend -> N/A
2015-10-06 00:09:44.7683|INFO|GW2PAO.Data.UserData.UserData`1|17|Settings successfully loaded
2015-10-06 00:09:44.7683|INFO|GW2PAO.Modules.Teamspeak.TeamspeakUserData|17|Enabling auto save
2015-10-06 00:09:44.7843|INFO|GW2PAO.App|17|Program shutting down
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Post by Aerodin on Oct 5, 2015 22:39:18 GMT
Unfortunately nothing is jumping out at me from your logs... Can you tell me a little bit more about the behavior? Does it fall behind the game randomly, or when you click on another window and click back on the game window? Any details you can give would be great. Thanks!
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Post by pacman110 on Oct 5, 2015 22:59:20 GMT
Sure. I made some strange progress myself. I start the browser like usual. Then I click, for example into the browser and I can use it like I normally would. But if I click out of the Browser, somewhere in the game it disappears until clicking anything from your tool again. The interesting part is that the browser does show up when I Alt+Tab (screenshot). While doing that I found out that if I tab back into gw2, the browser automatically lays itself over the game, working as intended without disappearing again (until I close it / restart it). So I do have a workaround now. Even though I have no idea what might be causing this. Maybe it's windows 10-related? While first trying it out it may be that I alt-tabbed back into the game by accident.
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Post by Aerodin on Oct 6, 2015 22:01:52 GMT
There is some code in the PAO that forces the application to be always-on-top when the user sets focus back to GW2. Normally this isn't required, but I had run into some issues during initial testing where even though the application was set to "always-on-top", it would fall back behind the game after setting focus to the client 3 times (click another window, click back on GW2, repeat 3 times). It was really odd. I'll look into this a bit and see if I can figure out what's going on, but it'll probably be awhile. Sorry for the inconvenience, and I'm glad you have a temporary workaround.
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Post by Aerodin on Oct 10, 2015 13:13:48 GMT
So, I'm not sure why yet, but I can now reproduce this. I will definitely be looking into getting it fixed.
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Post by ASSA on May 22, 2016 6:52:14 GMT
its happening again...any fix on that?
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